Multibank
Multibank
Make selections from the drop-down menus below to generate a price above.
Description
- Made in Australia
- Front or rear opening
- Lockable
- Landscape or Portrait A4 mail slot (340mm or 240mm wide)
- Heavy-duty build
- Suitable for a variety of installation methods (posts, wall mounted etc.)
- Powder-coated aluminium
- Vinyl decal numbers included
Need a quality bulk letterbox unit for your business, apartment block, or office complex? Our commercial multibank letterboxes can be made to suit your needs.
Front opening boxes are perfect for bolting onto a wall or for freestanding installations where there is no access behind the bank. Meanwhile, a rear-opening letterbox provides access to the back of the unit. Both give you the ability to accept A4 mail through the front slot without folding or damaging it.
All our multibank front and rear doors are made from 3mm thick powder-coated aluminium. This provides a heavy-duty and vandal-resistant door that cannot easily be bent open by thieves and vandals.
Front doors are inset 15mm to make vandalism harder, and so that the top of the box acts as a rainhood for the slot of the box below it.
Please refer to the ordering guide below for more info on what each option means.
All our letterboxes are made to order in North Plympton, South Australia. While we endeavour to manufacture as quickly and efficiently as possible, the standard lead time for a multibank is between 2-4 weeks. Factory conditions change year-round, however, so no lead times can ever be guaranteed.
Colours seen in the colour selection drop-down thumbnails and in the product images are computer-generated representations of the powder coat colours. They are not 100% accurate to how the real-life colour will appear, they are merely a guide. Several variables such as lighting and the surrounding environment will have a big impact on how your chosen colour will appear in the flesh.
Dimensions & Specifications
Material | Aluminium |
Finish | Powder Coated |
Colours | Basalt®, Black Satin, Bright Silver, Classic Cream™, Cottage Green®, Cove®, Deep Ocean®, Dune®, Evening Haze®, Gully®, Ironstone®, Jasper®, Mangrove®, Manor Red®, Monument®, Pale Eucalypt®, Paperbark®, Shale Grey™, Surfmist®, Terrain®, Wallaby®, White Satin, Wilderness®, Windspray®, Woodland Grey® |
Locking Mechanism | Key Lock, Latch Lock |
Access | Front or Rear Door |
Installation Type | Wall Mounted, Wall Recess, Posts Mounted |
Numbering |
Vinyl 25mm high standard |
Multibank - Single Box | Width | Height | Depth |
Portrait | 240mm | 185mm | 360mm |
Landscape | 340mm | 185mm | 260mm |
Multibank Post Height | Onto Concrete | Into Ground |
1 Box High | 1000mm |
1400mm |
2 Boxes High | 1200mm | 1600mm |
3 Boxes High | 1200mm | 1600mm |
4 Boxes High | 1200mm | 1600mm |
5 Boxes High | 1400mm | 1850mm |
6 Boxes High | 1600mm | 2100mm |
Total Height | ||||||||
1110mm | 6 | 12 | 18 | 24 | 30 | 36 | 42 | |
925mm | 5 | 10 | 15 | 20 | 25 | 30 | 35 | |
740mm | 4 | 8 | 12 | 16 | 20 | 24 | 28 | |
555mm | 3 | 6 | 9 | 12 | 15 | 18 | 21 | |
370mm | 2 | 4 | 6 | 8 | 10 | 12 | 14 | |
185mm | 1 | 2 | 3 | 4 | 5 | 6 | 7 | |
Landscape | 340mm | 680mm | 1020mm | 1360mm | 1700mm | 2040mm | 2380mm | Total Width |
Total Height | |||||||||||
1110mm | 6 | 12 | 18 | 24 | 30 | 36 | 42 | 48 | 54 | 60 | |
925mm | 5 | 10 | 15 | 20 | 25 | 30 | 35 | 40 | 45 | 50 | |
740mm | 4 | 8 | 12 | 16 | 20 | 24 | 28 | 32 | 36 | 40 | |
555mm | 3 | 6 | 9 | 12 | 15 | 18 | 21 | 24 | 27 | 30 | |
370mm | 2 | 4 | 6 | 8 | 10 | 12 | 14 | 16 | 18 | 20 | |
185mm | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | |
Portrait | 240mm | 480mm | 720mm | 960mm | 1200mm | 1440mm | 1680mm | 1920mm | 2160mm | 2400mm | Total Width |
Ordering Guide
Follow the steps below to find your perfect commercial letterbox solution.
Opening
Front opening boxes feature a door and slot on the front, with a blank rear side. Rear opening boxes have a blank plate and a slot on the front, with a door on the back. Either style can be installed on posts, but only front opening can be wall mounted.
Orientation
Landscape boxes are wider, but not as deep, portrait boxes are narrower but deeper. Your choice here is dependent on how much space you have. Both will be able to accept and fit A4 mail. See the dimensions tab for more details.
Layout
This is the layout of your bank which determines the size and pricing. Landscape banks can only go a maximum of 7 boxes wide while portrait can go 10 boxes wide. Either orientation is limited to 6 high to stay within Aus Posts' letterbox height regulations.
Mounting
There are several ways our multibanks can be ordered for different installation and mounting purposes. Here is a rundown of each.
None - The bank will be supplied with no extra fixtures, it will be purely the boxes on their own. This means the multibank will be suitable for wall mounting, in which case you will want to order front-opening boxes. This way the boxes can be bolted onto a flat vertical surface through the backs of the boxes. This leaves the boxes protruding from the wall. Advanced cladding will make this easier as it will have built-in mounting plates rather than going through the boxes themselves.
This also can be ordered as rear opening if you have other plans for the boxes such as mounting them on top of a low brick wall or bolting them to an existing set of posts.
Posts in Ground - Two 50x50 aluminium powder-coated posts will be supplied with a brace across the bottom of the boxes. One post will attach to either side of the bank. The posts will be straight and suitable for concreting into a hole in the ground. For this, they are supplied with more length to accommodate about 400mm going into the ground.
Posts onto Concrete - Two 50x50 aluminium powder-coated posts will be supplied with a brace across the bottom of the boxes. One post will attach to either side of the bank. The posts will be shorter and have flat 200x200 mounting plates at the bottom. These are suitable for dyna-bolting onto a flat, solid surface like a concrete plinth.
Wall Recess & Through Wall/Fence - For installation into or through a wall/fence you will need to separately order flanges.
If you are unsure which type of mounting you need, please contact us before placing an order.
Cladding
The cladding is the outer layer that surrounds the letterboxes.
None - Boxes are left bare with external seams, rivets and nutserts visible. Suitable with any style of mounting.
Basic - 1mm smooth sheet around top and sides of the bank. Hides external box seams, rivets and hinge pin holes. Only suitable for wall-mounted or post-mounted boxes.
Advanced - 32mm SHS frame with a 3mm sheet surrounding. Features mounting plates on the rear for easier wall-mounted installation. Not available with rear opening or post mounted.
Colour
The powder-coated colour of your multibank.
Locks
All our multibanks come standard with key locks and 2 keys included to match each lock. Latch locks can be provided on request, but due to how a padlock hangs down from a latch lock, potentially intruding on the box below it, we don't recommend them with a multibank.
Numbering
Our multibanks come standard with 25mm high, Arial font numbers and/or labels. Choose which colour you would like to stand out best on the colour of the letterboxes.
Provide us with the numbers and labels you would like on each box by separating them with commas. We are able to do business names but may need to size them to fit if they are too long.
The default placement is left aligned, but we can center or right align if you leave us instructions to do so.
Signage Plate
An optional signage plate can be added. This will display your street number and name above your multibank. When purchased alongside a multibank we will make it to the same specifications unless you advise us otherwise. For post-mounted banks, the signage plate will be placed between the posts, above the bank, unless you specify otherwise. We can supply a separate signage plate for wall-mounted banks that can be attached to a surface independently.
Installation
Posts
Order Recommendation
Mounting: Posts onto Concrete or Posts into Ground
Cladding: None or Basic
Multibank will be supplied with 2x vertical posts, one on each side along with the bolts and pre-drilled holes. Depending on your choice, these posts can either be concreted into the ground or bolted onto a solid surface with mounting plates.
Wall Mounted
Order Recommendation
Opening: Front
Mounting: None
Cladding: None, Basic or Advanced
Wall mounted multibanks are bolted through the back of the bank onto a vertical surface. These can be purchased with either basic or advanced cladding. Advanced cladding is recommended as it includes mounting plates on the four back corners of the bank to make for an easier and sturdier installation.
Wall Recess
Order Recommendation
Opening: Front
Mounting: None
Cladding: None
To insert a multibank into a recess in the wall, make sure you order front opening and no cladding. You will also need 1x fixed front flange as this will frame it within the recess and cover the edges of the cavity around the boxes.
Through Wall
Order Recommendation
Mounting: None
Cladding: None
1x Floating Flange and 1x Fixed Flange
If your multibank is going to protrude through a wall and come out the other side, order 1x fixed front flange and 1x floating rear flange. The rear flange will slide up to meet the back of the wall around the boxes.
Information & Guides
Collapsible content
Shipping
Shipping Options
You will only be offered one shipping option for your order. We use two couriers, TNT/FedEx and Australia Post. Depending on the size, weight and volume of your order, you will be offered the corresponding service.
TNT/FedEx - Technology Sensitive express
Australia Post - Parcel Post
Shipping Costs
After adding your product to the cart and proceeding to the checkout, you will be prompted to enter your delivery address. From here we use a service that delivers live rates from couriers to provide a price based on order size, weight, volume and your shipping location. Heatlie Letterboxes has no control over these prices.
Your order may be subject to further fees such as a redelivery fee of $25 if the initial delivery attempt by the courier is unsuccessful.
Local Pickup
We offer a pickup service for those that are able. If this option is selected there are no further charges. Once your order is ready you will receive a notification to let you know your order is ready to pickup from our factory address at...
60 Kinkaid Avenue, North Plympton SA 5037.
Order Lead Times
Letterbox manufacturing can take several days or weeks to complete. We can not make any promises as to delivery times and lead times. You will receive tracking information once your order has left our premises.
Freight
Heatlie Letterboxes carries insurance for all goods freighted. Once goods are set down at designated drop off point, they are no longer insured by Heatlie Letterboxes. Therefore, the customer needs to give clear instructions on where goods are to be delivered. Heatlie Letterboxes is not responsible for any goods lost, stolen or damaged after they have been signed over to the customer, their designated person or dropped at a stop instructed by the customer, (except in the event of damage which has occurred whilst being freighted as outlined below).
If no person is available to sign or no instructions have been left for the drop off of goods, then the goods may be taken back to the nearest depot and cost to retrieve goods will be the responsibility of the customer. Heatlie Letterboxes packages all goods appropriately to avoid and or minimize any damage being sustained during freight. Unfortunately, damage can occur which is beyond our control. It is the customer's responsibility to look over the goods when signing for delivery and making a note on the delivery cartnote of any damage they perceive.
In the event that no damage was perceived, and the customer has acknowledged that the goods have been delivered in good order and condition. It is the customer's responsibility to unwrap and inspect goods within the first 48 hours of taking delivery. If damage is evident, the customer must notify Heatlie Letterboxes within this set time, in writing, outlining all damage sustained, accompanied by photographic evidence to this effect.
Heatlie Letterboxes, require the goods to be repacked by the customer to an adequate standard for freight. In most cases, Heatlie Letterboxes will have damaged goods refreighted back to our factory, where goods will be inspected. In cases where claim of damage is proven - replacement of same will be sent back to customer. All goods must be returned in same condition as sent, except for damage sustained in freight. Claims of damage are limited to damage to goods only.
Heatlie Letterboxes does not cover any consequential loss or damage suffered by the customer as a result of the damage of goods.
Ordered Goods
It is the customer's responsibility to check over their goods within 48 hours of receiving them to ensure that the item/items are exactly what was ordered. Faulty items need to be sent back to Heatlie Letterboxes.
Heatlie Letterboxes, require the goods to be repacked by the customer to an adequate standard for freight. In most cases, Heatlie Letterboxes will have goods refreighted back to our factory, where goods will be inspected. All goods must be returned in same condition as sent. Heatlie Letterboxes will view and determine if item is faulty or not what was ordered. If the item is deemed to be in good working order, not damaged and represents what was ordered then the cost of freight will be at the customer's expense.
Change of mind and not liking what was ordered from the website is not deemed as sufficient for return or refund. If Heatlie Letterboxes is notified within 48 hours of customer receiving goods and an item is deemed to be either faulty or not what was ordered, then Heatlie Letterboxes will make all reasonable efforts to correct the situation.
INSPECT YOUR DELIVERY FOR DAMAGE
Your package should arrive securely wrapped. If this is not the case please take a photo and contact us immediately.
INSPECT YOUR LETTERBOX
Verify: The model, colour, number and lock type match your order.
Count: Ensure the number of items matches your order.
Check: If you ordered keys with your letterbox, make sure they are included.
MAKE SURE THIS IS NOT THROWN OUT IN THE PACKAGING.
Inspect: All items for defects or damage.
If defects or damage has occured:
Notify letterboxes@heatlie.com.au within 48 hours of delivery being made to ensure we are able to act promptly. Include detailed photos, details of what has occurred and the sales invoice/order number.
WE WILL NOT ACCEPT any claims for damaged goods after 10 days from receipt of goods. Goods must be installed and used within 8 weeks of receipt.
Finally, enjoy using your new letterbox!
Returns & Refunds
Change of mind is not a valid reason for a refund. However, in some cases we will negotiate with the customer on why they have changed their mind. We may in some cases agree to refund as long as the customer repacks item to proper standard for freight, pays upfront freight costs for return & a return handling fee/restocking fee of 20% the original cost.
All refunds are repaid only as customer’s original payment. For example if a customer paid by credit card, they will be refunded on credit card. All items must be returned in their original condition. All payments for freight & handling fee to be settled before a refund may occur.
Products with numbers attached, whether bolted or stuck on, custom made & laser cut items are not refundable. Any letterbox with post purchase damage or marks is not refundable. All refunds are subject to a 20% restocking fee.
Please ensure you choose wisely, ask questions - we are here to help.
All cancellations and returns will incur a 20% restocking fee and a delivery fee from the place of pick up to the Heatlie Letterboxes factory. Alternatively, you may wish to organize your own transport at your own cost, to return the goods. Any refunds will only be given once the goods have been returned, inspected and are deemed to be...
1. Not used or installed.
2. In new condition without any scratches, dents or marks that may occur through transport and use that will require that product to be refurbished in any way, for re-sale. This includes packaging.
3. Free from customised features such as attached numbers, water jet cut outs etc.
Proof of purchase is always required.
Warranty
All Heatlie letterboxes have a 5 year manufacturer's guarantee. Locks have a 1 year warranty.
Upon the event of any problems, we require you to contact us with pictures, proof of purchase receipts and a thorough explanation of the problem. See full returns policy below.
What is not covered?
Products & Installation
This warranty does not cover improper installation done by an installer other than Heatlie Letterboxes. The policy also does not cover general daily wear & tear, misuse or field repairs by the customer/and or user.
No guarantee can be made for the powder coat warranty where certain weather conditions such as extreme heat, rain or seaside air causes part discolouration, damage caused by use of abrasive cleaners, bleach or other harmful chemicals or where atmospheric pollution can make an impact. Rust and corrosion are not covered under warranty as they are situational due to the above mentioned conditions.
Warranty does not cover lost or misplaced keys. Locks must be lubricated every 6 months or the warranty is invalid.
Waterproof
We do not guarantee that our letterboxes are waterproof but they do conform to ‘Water Resistant’ conditions. Whilst we endeavour to make all boxes as weather resistant as possible with weatherhoods, boxes can be subject to certain geographic conditions such as high winds & rains. Some leakage may occur through folds, doors or even the slot – we also advise keeping junk mail away from slot. Junk mail can sometimes act as a funnel for rain, which runs directly into the box.
Vandalism
Although we manufacture our letterboxes from high quality, thick aluminium to discourage vandalism, our warranty does not cover damage caused by members of the public.
Your local letterbox experts.
We value difference. Your letterbox should complement your house and make it stand out from the crowd. That's why we offer a diverse range of options to suit any style.